A request portal, a real-time token dashboard and a Growth Marketing team that executes. No lost emails, no reports that arrive late.
Pick the plan that matches your workload. Each plan includes a fixed number of monthly tokens. It starts with a kickoff call with your Growth Marketing team.
Describe what you need and pick the service. Each request consumes the corresponding tokens and you see your balance update instantly.
Our team (design, paid media, SEO, content, web) executes with delivery times defined by service type. One round of revisions included.
Every delivery comes with performance data. We adjust the next request based on what worked — that is what no other token platform does.
You describe what you need in the portal and pick the service from the catalog. At that point you see how many tokens it costs and the committed delivery date, before confirming anything. When you submit, the tokens are put on hold — not deducted — and the request enters the Operations queue.
The team reviews and accepts it. That is when the tokens are actually deducted and an owner is assigned along with the relevant area. If for any reason the request cannot be taken on, the tokens return to your bank in full: you never pay for something that was not produced.
| State | What it means | Whose turn it is |
|---|---|---|
| Requested | You submitted it and the tokens are on hold | Itappi team |
| Accepted | Scope confirmed and tokens deducted | Itappi team |
| In progress | An owner is producing it | Itappi team |
| In review | The delivery is ready and waiting for your approval | You |
| Change requested | You asked for adjustments and it returns to production | Itappi team |
| Delivered | You approved it and it stays in your history | Closed |
It depends on the plan and the service: 72 business hours on Boost, 48 on Scale and 24-hour priority on Agency. You see the committed date before confirming the request, not after.
You request changes from the same ticket, without opening a new one. The first round of adjustments costs no tokens; later ones do, and you see the price before approving them.
Yes, each request has its own conversation inside the portal. The whole exchange stays there, next to the deliverable, and does not get lost in email threads.